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Complaint for Kia Sedona 2004

Complaint about SERVICE BRAKES, HYDRAULIC

Consumer Complaint:
KIA SEDONA REAR OUTER BEARINGS AND/OR HUB ASSEMBLY NEEDING REPLACED. *TS WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP, SHE INFORMED THE REPRESENTATIVE THE LEFT REAR SEAT WOULD NOT COME OUT AND THE AIR BAG LIGHT WAS ON. WHEN THE CONSUMER WENT TO PICK UP THE VAN AND AFTER GOING OVER THE PAPERWORK, SHE NOTICED ONLY THE AIR BAG LIGHT WAS FIXED AND EVERYTHING ELSE THE PARTS WERE ON ORDER. AFTER GETTING ANOTHER APPOINTMENT, THE CONSUMER THEN TOLD THE DEALER SHE WAS EXPERIENCING A PULSATION WHEN IN THE BRAKES. THE DEALER TOLD THE CONSUMER THE BRAKES WERE NOT A PART OF THE WARRANTY, HOWEVER THEY WOULD TAKE THE RESPONSIBILITY FOR THE ROTORS, BUT THE CONSUMER WOULD HAVE TO PAY FOR THE BRAKE PADS. THE CONSUMER STATED THE PULSATION PROBLEM HAD NEVER BEEN FIXED. THE CONSUMER WAS TOLD NOW THE REAR BRAKES WERE PULSATING. *JB

Date of Incident:
20050620