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Complaint for Kia Sedona 2004

Complaint about SERVICE BRAKES, HYDRAULIC

Consumer Complaint:
WE RECENTLY HAD TO HAVE BRAKES REDONE ON OUR KIA SEDONA WITH ONLY 25,000 MILES. WE WERE TOLD THERE WAS ONLY 5 PERCENT BRAKING LEFT. THIS IS CONSISTENT WITH THE VIBRATIONS WE OBSERVED UPON BRAKING. WE WERE TOLD BY THE KIA SERVICE MANAGER THAT THE VEHICLE WAS VERY HEAVY IN FRONT AND THAT WAS THE REASON FOR THE EXTREME BRAKE FAILURE. WE WERE ALSO TOLD THEY HAD TO REPLACE THE BRAKES ON A SEDONA WITH ONLY 13,000 MILES. THE SERVICE MANAGER ALSO SAID THE BRAKE WEAR WAS DUE TO DRIVING HABITS. AS A COMPARISON, WE HAVE A FORD WINDSTAR, 1995 MODEL, WITH ABOUT 140,000 MILES AND IT HAD TO HAVE ONLY ONE BRAKE JOB. ANOTHER VEHICLE IN OUR POSSESSION, A NISSAN FRONTIER WITH OVER 80,000 MILES HAS NOT HAD TO HAVE THE BRAKES REDONE. I FEEL THIS IS A DESIGN PROBLEM WITH KIA SEDONA AND CAN LEAD TO A SAFETY ISSUE. *JB

Date of Incident:
20060414