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Complaint for Kia Sedona 2004

Complaint about SERVICE BRAKES, HYDRAULIC : FOUNDATION COMPONENTS : DISC : ROTOR

Consumer Complaint:
TL* - THE CONTACT STATES SINCE PURCHASING OF 2004 KIA SEDONA HE HAS HAD TO TAKE THE VEHICLE TO DEALER FOR ROTOR REPAIRS FIVE TIMES . THE DEALERSHIP REPLACED THE ROTORS THREE TIMES. THE CONTACT STATED THAT ON FIRST REPAIR HE WAS TOLD THAT THE ROTORS HAD HOT SPOTS ON THEM. WHILE DRIVING AT 40 MPH AND TRYING TO COME TO A STOP THE VEHICLE VIBRATED. THE CONTACT TOOK THE VEHICLE T O DEALER ON OTHER OCCASIONS FOR THE SAME PROBLEM, AND THEY HAVE DONE ALL OF THE REPAIRS. THE LAST TIME A REPAIR WAS DONE THE DEALERSHIP DID REPAIRS ON THE REAR BRAKES AND DRUMS, BUT THE PROBLEM RECURRED. THE CONTACT TOOK THE VEHICLE TO DEALER TWO WEEKS AGO FOR THE SAME PROBLEMS, WITH THE VEHICLE VIBRATING. THE CONTACT WAS TOLD BY DEALERSHIP THAT THEY WILL NOT DO THESE REPAIRS FOR FREE. THE CONTACT STATED THAT THE VEHICLE SAT AT THE DEALERSHIP FOR OVER A WEEK, AND HE HAD TO GO AND PICK UP THE VEHICLE AND DRIVE IT BACK HOME WITHOUT ANY REPAIRS BEING DONE. THE VEHICLE WAS STILL UNDER WARRANTY, AND THEY HAVE ALWAYS TAKEN CARE OF THE REPAIRS IN THE PAST. HE CONTACTED THE CHRYSLER CORPORATION, AND WAS TOLD THERE WAS NOTHING THEY COULD DO, BUT TAKE DOWN THE INFORMATION. THE CONTACT WAS GIVE A REFERENCE # 15798865 FROM THE CHRYSLER CORPORATION FOR HIS COMPLAINT.*AK UPDATED 02/22/07. *JB UPDATED

Date of Incident:
20040909