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Complaint for Kia Sedona 2006

Complaint about STRUCTURE : BODY : DOOR

Consumer Complaint:
TL*THE CONTACT OWNS A 2006 KIA SEDONA. WHEN THE CONTACT ATTEMPTED TO CLOSE THE ELECTRONIC SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, THE DOOR CLOSED. HOWEVER, IT RE-OPENED IMMEDIATELY AFTERWARDS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. APPROXIMATELY THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER RESET THE COMPUTER. APPROXIMATELY ONE MONTH LATER, THE FAILURE RECURRED AND THE DEALER STATED THAT THEY DID A RE-LEARN. APPROXIMATELY SEVEN MONTHS LATER, THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO CLOSE WHEN THE BUTTON WAS DEPRESSED. SHE WAS FORCED TO CLOSE THE DOOR MANUALLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE ONCE MORE. THE CURRENT MILEAGE IS 15,000 AND FAILURE MILEAGE WAS 350.

Date of Incident:
20060925