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Complaint for Kia Sedona 2004

Complaint about STEERING : HYDRAULIC POWER ASSIST SYSTEM

Consumer Complaint:
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE HER DAUGHTER WAS DRIVING AT ABOUT 5 TO 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN ALL DRIVING CONDITIONS. THE CONTACT ALSO HEARD A SQUEAKING SOUND WHEN TURNING THE STEERING WHEEL. THE STEERING SHAFT U-JOINT FAILURE (BADLY CORRODED) CAUSED THE CONTACT TO CRASH THE FRONT END OF HER VEHICLE INTO THE BRIDGE ON HER DRIVEWAY. SHE HAS NOT TAKEN THE VEHICLE TO A DEALER. THE DEALER SAID THAT THERE IS A NATIONAL BACK ORDER FOR STEERING INTERMEDIATE SHAFT. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 89,000.

Date of Incident:
20080320

Vehicle was involved in a crash.