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Complaint for Bmw 740il 1998

Complaint about POWER TRAIN : AUTOMATIC TRANSMISSION

Consumer Complaint:
TL*THE CONTACT OWNS A 1998 BMW 740IL. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WOULD NOT DRIVE FORWARD AND WOULD NOT SHIFT INTO FOURTH GEAR WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE WORDS "FAILSAFE MODE" ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE DEALER STATED THAT A NEW TRANSMISSION WOULD BE NEEDED AT THE COST OF $6,000. BOTH THE MANUFACTURER AND THE DEALER STATED THAT NHTSA CAMPAIGN ID NUMBER 99V005000 (POWER TRAIN:AUTOMATIC TRANSMISSION) DID NOT APPLY TO HIS VIN. THE CONTACT PAID FOR THE VEHICLE TO BE REPAIRED ON NOVEMBER 26, 2008. THE CURRENT MILEAGE WAS 91,695 AND FAILURE MILEAGE WAS 91,690.

Date of Incident:
20081119