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Complaint for Kia Sedona 2004

Complaint about STEERING

Consumer Complaint:
WHILE DRIVING, I NOTICED THE STEERING STARTED TO GET MORE AND MORE HARD TO CORRECT WHILE TURNING. AS YOU ARE TURNING THE WHEEL STICKS, THEN GIVES AND STICKS AGAIN. WHILE IN THE STUCK POSITION, IF YOU DO NOT TURN THE WHEEL HARDER, THE VAN WILL CONTINUE TO LEAD IN THE DIRECTION. WE TOOK THE VAN IN FOR INSPECTION, AND WERE TOLD IT WAS THE POWER STEERING PUMP. THEY REPLACED IT, BUT WE OUT OF THE 60,000 MILE WARRANTY. THANKFULLY WE BOUGHT THE EXTENDED WARRANTY, SO IT ONLY COST US THE $100 DEDUCTIBLE. THEY THEN TOLD US THE POWER STEERING BELT NEEDED REPLACED, BUT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. AFTER WE RECEIVED THE VAN BACK, IT CONTINUED TO DO THE SAME. WE ARE TAKING THE VAN BACK IN FOR SERVICE AND COMPLAINT TOMORROW. HOPEFULLY THEY GET IT RIGHT THIS TIME. THIS IS NOT SOMETHING TO THINK YOU GOT IT RIGHT THE FIRST TIME, HAS TO BE ABSOLUTELY RIGHT THE FIRST TIME. ESPECIALLY WHEN YOU HAVE 2 SMALL KIDS. *TR

Date of Incident:
20090202