Home :: Honda :: Accord :: 2009
Consumer Complaint:
I PURCHASED A 2009 HONDA AND HAD IT SERVICE EVERY 3000 MILES. UPON MY SECOND SERVICING OF THE CAR I HAD THE DEALERSHIP TO CHECK MY BRAKES CAUSE THEY WERE SQUEAKING; THE REPRESENTATIVE STATED THAT THE BRAKE ROTORS TEND TO RUST AND THE REASON WHY I WAS HEARING THE BRAKES UPON COMPRESSION. SO, ME BEING A WOMAN AND ALL I THOUGHT THE REPRESENTATIVE BEING HONEST WITH ME HOWEVER, I DROVE THE CAR FOR ANOTHER WEEK AND I COULD HEAR THIS GRINDING NOISE WHILE DRIVING AS IF METAL AND METAL WAS RUBBING TOGETHER. I THOUGHT MAYBE IT WOULD GO AWAY BUT IT DIDN'T IT KEPT ON AND THEN IT SUDDENLY STOPPED. HOWEVER, THE BRAKES STARTED SCRUBBING REAL BAD SO I TOOK IT FOR SERVICING SAME STORY...THEY CLEANED OFF THE ROTORS AND NOTHING ELSE. SO IT WAS GETTING CLOSE TO MY 25K CHECK SO I SIMPLY PRAYED AND IGNORED THE ANNOYING SOUND UNTIL I WAS ABLE TO TAKE IT IN. WHEN I DID THE REPRESENTATIVE TELLS ME THAT MY REAR BRAKE PADS NEED TO BE REPLACED I WAS LIKE THAT DOESN'T MAKE ANY SENSE - WHY WOULD I NEED TO REPLACE THE REAR PADS WHEN I DRIVE A FRONT WHEEL DRIVE AUTOMOBILE. I WAS EXTREMELY MESSED UP ABOUT IT AND COMPLAINED SO THEY OFFERED TO PAY HALF AND I THE OTHER I TOLD I WASN'T GOING TO PAY ANYTHING. WELL, I DECIDED TO DO A LITTLE RESEARCH ON THE MATTER AND I FOUND THIS WEBSITE - HTTP://WWW.CARCOMPLAINTS.COM/HONDA/ACCORD/2009/INDEX.SHTML. THERE PEOPLE ALL OVER THE US COMPLAINING ABOUT PREMATURE BRAKE PAD WEARING AS WELL AS PREMATURE ROTOR WARPING BOTH OF WHAT I'M DEALING WITH. I TOLD MY HUSBAND I WILL BE TRADING THIS CAR IN AS SOON AS WE'RE RIGHT SIDE UP ON OUR LOAN; I'M THINKING ONE MORE YEAR UNLESS YOU CAN CREATE A RECALL FOR THIS AND HAVE CORRECT THIS PROBLEM. I JUST PRAY THAT IT'S NOT THAT BIG OF A PROBLEM WHERE I - MYSELF, OR SOMEONE GETS HURT. PLEASE LOOK INTO THIS MATTER ASAP. CORDIALLY, DEBORAH - A CONCERNED HONDA OWNER *TR
Date of Incident:
20090828